Terms of Service

By accessing or using the services provided by 12 Solutions LLC ("Company," "we," "us," or "our"), including our website at 12solutionsllc.com and any consulting services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

12 Solutions LLC provides security and compliance consulting services, including but not limited to:

• Compliance readiness assessments (SOC 2, HIPAA, NIST, ISO 27001, PCI DSS)
• Security policy and procedure development
• Cloud security architecture review and hardening
• DevSecOps pipeline design and implementation
• Continuous compliance monitoring and advisory

The specific scope, deliverables, and timeline of each engagement will be defined in a separate Statement of Work (SOW) or proposal agreed upon by both parties.

As a client, you agree to:

• Provide accurate and complete information necessary for service delivery
• Grant reasonable access to systems, documentation, and personnel as needed
• Review and provide timely feedback on deliverables
• Maintain the confidentiality of any security findings and recommendations
• Comply with all applicable laws and regulations regarding your business operations

Service fees will be outlined in individual proposals or Statements of Work. Unless otherwise agreed in writing, invoices are due within 30 days of receipt. We reserve the right to suspend services for overdue payments exceeding 30 days.

Upon full payment, clients receive ownership of all deliverables specifically created for their engagement, including policies, procedures, and documentation. 12 Solutions LLC retains ownership of its proprietary methodologies, templates, tools, and frameworks used during service delivery.

Both parties agree to maintain the confidentiality of all proprietary and sensitive information shared during the course of an engagement. This obligation survives the termination of any agreement. We will not disclose your security posture, findings, or vulnerabilities to any third party without your explicit written consent.

Our consulting services provide recommendations and guidance based on industry best practices and our professional expertise. However, we do not guarantee specific audit outcomes, certification results, or complete elimination of security risks. Our total liability for any claims arising from our services shall not exceed the fees paid for the specific engagement giving rise to the claim.

Services are provided "as is" and "as available." While we strive to deliver the highest quality consulting services, we make no warranties, express or implied, regarding the completeness, accuracy, or suitability of our recommendations for any particular purpose.

Either party may terminate an engagement with 30 days' written notice. Upon termination, the client is responsible for payment of all services rendered up to the termination date. Deliverables completed prior to termination will be provided to the client.

These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

We may update these Terms of Service from time to time. Material changes will be communicated to active clients. Continued use of our services constitutes acceptance of the updated terms.

If you have questions about these Terms of Service, contact us at info@12solutionsllc.com.